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Product Import
Understand common errors when importing products and how to fix them.
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Product Import
Import error: Unauthorized category
Your product was assigned to a category that is not enabled for your merchant account.
Product Import
Import error: Variant not found
The product exists in our catalog but has variants (e.g. color, size) and the system could not determine which one you meant.
Product Import
Import error: Product too generic
The product name is too vague for the system to identify a specific product in the catalog.
Product Import
Import error: Duplicate product
The same product appears more than once in the import file.
Product Import
Import status: Pending Online
Your product was created by the AI and is awaiting review before it goes live on the marketplace.
Product Import
Import error: No availability
The row was skipped because its availability is missing, zero, or negative.