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Payments

How to pay at a payment terminal

Pay for your order at a BPay, Paynet, RunPay or Qiwi terminal using your order code.

Pay at a terminal

If you chose Payment Terminal as your payment method at checkout, you can complete your payment at any BPay, Paynet, RunPay or Qiwi terminal.

Step-by-step

  1. Place your order and select Payment at the Payment Terminal at checkout.
  2. After completing the order, you will see a page with your order code and payment instructions.
  3. You will also receive an email with the same instructions and code.
  4. Visit any supported terminal (BPay, Paynet, RunPay or Qiwi).
  5. Find IVO in the terminal menu.
  6. Enter your order code (for example: CMHV9).
  7. The terminal will show the amount to pay. Confirm and pay.
  8. Once the payment is processed, your order will be confirmed automatically.

Where to find your order code

Your order code is available in several places:

  • Instructions page — shown immediately after placing the order
  • Email — sent to your email with full payment instructions
  • Order detail page — go to My Orders, click your order, and click Payment terminal information
  • PDF — you can download the instructions as a PDF file

Find a terminal near you

On the payment page, click Find Payment Terminals to open the terminal locator. It shows an interactive map with all available terminals, color-coded by provider:

  • RunPay — green markers
  • BPay — orange markers
  • Qiwi — orange markers
  • Paynet — blue markers

You can search by city name or filter by provider. Each terminal shows its address and working hours.

After you pay

The terminal provider sends a payment confirmation to IVO automatically. Your order status will change to Paid and you will receive a confirmation email. This usually happens within minutes, but may take up to 24 hours depending on the terminal provider.

Need help?

If your payment was made but the order still shows as unpaid after 24 hours, contact our support team with your order code and terminal receipt.

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