Shopify app: installation

Requirements

• An active Shopify store
• Shopify admin access (store owner or staff with app permissions)
• Your Shopify store domain — the your-store.myshopify.com address (you can find it in Shopify admin under Settings → Domains)

Installation

1. Open the IVO Marketplace install link in your browser, replacing YOUR-STORE with your Shopify store handle:
   https://internal-shopify.ivo.md/auth?shop=YOUR-STORE.myshopify.com
2. Sign in to your Shopify store if prompted.
3. Review the requested permissions and click Install app.
4. Shopify will redirect you back to the IVO Marketplace app inside your Shopify admin.

Configuration (connect to IVO)

1. In the app, click the Configure Plugin button.
2. You will be redirected to IVO to authorize your store.
3. After authorization, you'll return to the Shopify admin automatically — the API key is saved for you.
4. Select your Merchant Point from the dropdown.
5. Click Save.

That's it! Your products will now sync automatically with IVO Marketplace.

Usage

Product page block

On every product page in the Shopify admin you'll see an IVO Marketplace block showing:

• Sync Status — whether the product is synced to IVO
• SKU — the SKU used for matching
• IVO Product ID — the ID in the IVO system (if synced)
• Points — loyalty points for the product
• Last Synced — timestamp of the last sync

Available actions on the block:

• Sync to IVO — push the product to IVO Marketplace
• Re-sync to IVO — update an already synced product
• Remove from IVO — remove the product from IVO Marketplace

Force Sync All

Open the IVO Marketplace app from the Shopify admin and click Force Sync with IVO to push all products at once.

Troubleshooting

The IVO Marketplace block does not appear on product pages

• Make sure the app is installed and configured (a Merchant Point is selected).
• Reload the product page in the Shopify admin.

Products are not syncing

• Check that a Merchant Point is selected in the app settings.
• Make sure your products have a SKU — SKU is used to match products in IVO.
• Open the IVO Marketplace app and click Force Sync with IVO.